Cookies
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies through your browser and the cookie control on our website.
The cookies we use
The cookies we use are divided into 4 main categories:
- Strictly necessary cookies
- Functional cookies
- Analytics cookies
- Advertising cookies
Changing your cookie preferences
You can change your cookie preferences any time by visiting the cookie settings controls, and then toggling on/off the cookie categories presented (please note that you cannot manage the ‘Strictly necessary cookies’ as these are required to make the website operate properly, but you can manage these within your browser if required - please consult your browser documentation for how to do this).
When you change your cookie preferences, the system will no longer run scripts within that category, and in doing so will attempt to delete the relevant cookies. Please note that some cookies might remain, but as the scripts which set them (on previous consent) will no longer run - they will no longer be able to read or process the cookie-related information from your device.
If you specifically want to delete cookies set by third parties that you previously accepted, then you can do this via the controls in your browser (please consult your browser documentation for how to do this).
Please note that the cookies that are set by 3rd parties are subject to change (by those third parties) at any time, so Cleveland Containers are not responsible for itemising/maintaining or presenting a list of the cookies that are set/used by each 3rd party - though we do provide links to the privacy policy for each third-party that sets cookies on the Cleveland Containers website (see details below).
The cookies that are used within each category are presented below.
Strictly necessary cookies
Strictly necessary or ‘System cookies’ are cookies that are deemed to be critical for the basic functioning of our website, including login functions, form submission security and to tailor visual elements on a per-session basis.
| Cookie | Description | Length |
|---|---|---|
| _cms_session | Session identifier | Destroyed when user quits the browser |
| user_credentials | Login identifier | Destroyed when user quits the browser |
| cc_cookie | Records your cookie consent preferences | Expires after 6 months |
| slide-in-offer_[identifier] | Records when you've dismissed a slide-in offer | Expires after 7 days |
| cc_exitintent_shown_id_[identifier] | Records when you've been offered a discount code | Expires after 7 days |
Functional cookies
LiveChat
A cookie for use with the LiveChat chat feature. Read more about LiveChat's terms and conditions and privacy policy.
Infinity (Response Tap)
A service that helps us to track and optimise telephone calls received. Read more about the Inifinity tracking service.
YouTube
If video content from YouTube is played on the website, cookies from YouTube can be set. Read more about YouTube's privacy policy.
Vimeo
If video content from Vimeo is played on the website, cookies from Vimeo can be set. Read more about Vimeo's privacy policy.
Analytics cookies
Google and Google Analytics cookies
Thesee cookies set by Google Analytics, and are therefore technically not considered to be integral to the normal operating of the website. We do though use Google Analytics to better understand how you use our website so that we can improve our online service and experience to you. Read more about how Google uses cookies.
Hotjar
A service that helps us to better understand how a website is used. Read more about Hotjar's privacy statement.
DotDigital
A service that helps us understand engagement rates from marketing emails sent out. Read more about DotDigital's privacy statement.
Convert
A service that enables us to run A/B tests so that we can improve the online experience for our customers. Read more about Convert's cookie use policy.
Advertising cookies
Google Ads cookies
Google Ads cookies enable Cleveland Containers to present offers and promotional marketing to you on the Google Ads network. By consenting to these cookies you are consenting to your user data being sent to Google for advertising purposes, and to personalised advertising. Read more about Google's privacy statement.
StackAdapt
StackAdapt is an advertising platform and so allows Cleveland Containers to present offers and promotional marketing to you via various channels online. Read more about StackAdapt's privacy policy.
LinkedIn cookies allow Cleveland Containers to present offers and promotional marketing to you on the LinkedIn network. Read more about LinkedIn's privacy policy.
Facebook/META
Facebook/META cookies allow Cleveland Containers to present offers and promotional marketing to you on the Facebook/META network. Read more about Facebook/META's privacy policy.
Trustpilot
Read more about TrustPilot's privacy policy.